Tips for Improving your Internal Communications

It is essential to communicate well with your team to retain your employees, foster collaboration and meet the challenges of change.

However, few entrepreneurs are born communicators. To establish a constructive dialogue, you must make efforts, establish a climate of trust and know how to listen. If you do not take care of your communications, your employees may feel dissatisfied, lose their motivation, or worry about their future.

  • The art of communication is an essential skill of an effective leader. Good communicators succeed in rallying employees around the company’s vision and building a culture of collaboration and respect.
  • Here are the tips to better the Communication process between you and your employees.
  • Start early, and be consistent – Effective internal communication builds trust and collaboration that motivates and supports employees’ vision.
  • Be sure to communicate with your new employees. Be sure to pair them with a mentor or co-worker to facilitate their integration, and contact them often during the first days and weeks.
  • You should discuss regularly with your established employees, for example during a “caucus” in the morning and at the end of the day.

A 30-second discussion may be enough to take stock and see if they need anything.

It is also helpful for managers to have a weekly meeting with each of their direct reports to discuss projects, troubleshoot issues, if any, and plan ahead.

Entrepreneurs often think they have to talk constantly but the best communication strategy is listening. For example, instead of explaining your vision to your employees, let them tell you how it aligns with their aspirations.

Listening can also help defuse conflict and provide an opportunity for everyone to learn evolving.

Provide effective feedback

Feedback is a tricky exercise at times, but most employees really want to know what you think about their work. It is in your interest to put in place a regular feedback process through formal and informal meetings. Daily and weekly meetings are an ideal opportunity to highlight the successes and achievements of your employees.

At formal performance review meetings, update your employees on their tasks and behaviors: tell them what they should continue or stop doing and what they should start doing. Also, find out what aspects of their work they would like to change, including what new responsibilities they would like to take on, and what training or support they would need.

Announce change in a transparent way


Change can be a source of intense stress for employees. Whether the change involves a new process, a new product or the company’s leaders, effective communication helps reassure employees and gain their buy-in.

The nature of the change, the reasons for it, and the risks associated with inaction must be clearly stated. You must communicate frankly, directly and, ideally, in person.

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